Privacy, cookies and terms of use


Stonehouse Podiatry takes all reasonable steps to ensure that your data is treated and stored securely and in accordance with this data protection policy.

We will respect your privacy and are comitted to complying with the General Data Protection Regulations 2018

A range of information is collected from clients, from people making enquiries, from suppliers and from potential suppliers contacting us

This can incude:

Name and title

Date of birth

Contact addresses

Phone numbers

email addresses

NHS number

Medical insurance details


Employment details

Leisure activities

Payment details

Information is collected in a variety of ways including:


Contact by phone, email or text

Direct contact

Referral from other health professionals

From case handlers for insurance companies and legal professionals where they are arranging treatment for you

From parents, carers or responsible adults

Information is used in the following ways:

To provide you with a podiatry service and products

To provide you with information or advice that you have requested

To contact you about your treatement and follow-up appointments

How long is information kept?

A large part of the data collected forms part of your medical record and there are legal requirements for keeping this for specific minimum periods of time. It is the policy of Stonehouse Podiatry to review data for deletion on a regular basis so that it complies with GDPR regulations.

Information may also be used:

To promate products and services, but only with your specific agreement.

Privacy Policy

Lists containing your personal information will not be sold or shared with any other person or organisation.

Individual personal information can only be shared with your consent. (except if we are under a duty to share your personal data to comply with a legal obligation)

Information is only accessible to Stonehouse Podiatry to provide you with the services you have requested

Your data may be accessible to Stonehouse Podiatry owners, partners, employees or business administrators/managers. In this event they will be subject to confidentiality obligations and the data only used in the ways already described.

We will endeavour to keep your information up to date

You have a right to see and have copies of your own data

Data Security

We take measures to protect your information by:

Keeping electronic data using encryption and password protection and by keeping it securely backed up.

Keeping written records locked away.

Destroying records appropriately when no longer required.

Knowing where all of your data is at any one time.

Having a policy in place to manage any data breach.

In addition the following policy applies to the Stonehouse Podiatry website.
Information from you that we may collect and process

If you contact us we may keep a record of that correspondance. Transmission of information via the internet is not completely secure and is at your own risk. Transmission form is by a link that activates your own email. If you don't want the website to open your mail programme then you can just copy the address.

We may ask you to complete surveys or polls to use for marketting and research purposes. There is no obligation for you to comply with these requests and they will only be carried out with your permission.

Details of your visit to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.

We may collect information about your computer, including your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns and does not identify any individual

What we currently don't do

Use cookies.

Use on-line forms to collect information.

Have any sponsored advertising on the site.

Have any sponsored links on the site.

Sell any information to third parties.

But we do currently

Have links to other sites we think may be of interest including Google Maps. We do not endorse these sites and cannot accept responsibility for their content.

They use cookies. (You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of a site. Unless you have adjusted your browser setting so that it will refuse cookies, systems may issue cookies when you log on to a site.)

They may also use on-line forms and have sponsored advertising and links.

They will have their own privacy policies which you should check before submitting personal data.

Disclosure of your information

1. In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets, but only in accordance with existing legal protection for your data.

2. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation then we may do so.

3. We may disclose your data to third parties, but will only do this with your consent. (For instance agreed referrals)

4. You have a right to see and have copies of your own data. Contact details are displayed on this page.